The following definitions apply in these general terms and conditions:
Contractor: The School of House B.V., registered in the Trade Register of the Chamber of Commerce under number 63105918, established and with office at Overhoeksplein 23 C, 1031KS, Amsterdam.
Client: the natural person or legal person who, with The School of House B.V. enter into an agreement or request a quote for this.
The agreement: the agreement between the client and The School of House B.V. agreement concluded concerning the assignment to carry out courses, master classes, workshops, training courses and other forms of training.
These general terms and conditions apply to all quotations issued by the contractor and to all agreements concluded by the contractor with the client.
These terms and conditions also apply to all agreements with the contractor, for the implementation of which third parties must be involved.
Deviations from these conditions are only binding if and insofar as they have been confirmed in writing by the contractor.
General purchasing conditions of the client do not apply, unless accepted by the contractor in writing.
All offers are without obligation, unless explicitly stated in writing.
The agreement between the contractor and the client is established by payment of the first part of the invoice, full invoice, online payment via Paylogic, or by written confirmation by the client by means of a notification sent by e-mail or order confirmation. A commitment is entered into with a signed agreement.
After the conclusion of the agreement, additional agreements or changes made, as well as (verbal) agreements and / or promises made by staff of the contractor, are only binding for the contractor if they have been confirmed in writing.
The contractor will execute the agreement to the best of its knowledge and ability and in accordance with the requirements of good workmanship.
Third parties are involved in the execution of assignments.
Unless otherwise agreed with the client, all data provided by the contractor, such as research methods and data, reports, advice, brochures, readers, project and training material, software and the like are subject to copyright under the Copyright Act.
All information and data provided by the contractor, such as research methods and data, reports, advice, brochures, readers, project and training material, software, etc. are the property of the contractor or externally invested intellectual owner and exclusively intended for the agreed assignment and may not be without prior the consent of the contractor must be reproduced, made public or brought to the knowledge of third parties.
Client and contractor will, also after termination of the agreement, observe confidentiality with regard to all information that is made available to them in the context of the realisation and execution of an assignment and of which the confidential nature is either indicated or can reasonably be viewed.
The client will timely provide all cooperation, data and information which the contractor deems necessary or useful in order to be able to carry out the assignment successfully.
The client will carefully select, motivate and inform the participant (s) about the content and working method of training or coaching as well as provide information about organisational matters.
Requirements of a practical nature (location, learning resources) as agreed in the agreement must be realised in accordance with the specifications of the contractor.
If these matters (paragraphs 1 to 3) are insufficiently realised, this can be regarded as a form of force majeure and the corresponding provisions apply (Article 8).
Cancellation must be in writing. In the event of cancellation or shifting of the assignments referred to in Article 2, paragraph 2 or a part thereof by the client, the compensation scheme below applies. If canceled from 14 days before the start of the training, 50% of the original fee will be charged. If canceled within 14 days before the start of the training, 100% of the original rate will be charged.
The above cancellation periods and obligations (paragraph 2) apply to changes to already planned assignments and processes (execution dates).
In the event that the client or the participant introduced by the client terminates the participation early or otherwise does not participate, the client is not entitled to any reduction in the agreed price.
The contractor has the right to refuse a participant in a training or workshop, etc., if the contractor is of the opinion that the circumstances justify this decision.
Changes in the nature and scope of the agreement must be agreed in writing with the contractor.
Although the contractor would like to consider a request to agree to changes in the nature and scope of the agreement, the contractor is in no way required to give such consent.
The Contractor reserves the right to cancel, change, relocate (according to time and location) in the event of force majeure, or suspend until the circumstances resulting in the force majeure no longer occur.
Force majeure is in any case, but not exclusively, if trainers / guest speakers are unavailable due to unforeseen circumstances (including with regard to the trainers / guest speakers: illness).
The contractor is entitled to demand payment for the work carried out in the performance of the agreement in question before the circumstance preventing compliance.
The offered and agreed rates and costs are based on the fees, wage costs and social and government charges or taxes, including VAT, that apply at the time of issuing the offer or the conclusion of the agreement.
By means of the quotation and agreement, it is agreed which rates and costs will be charged by the contractor.
Rates are set per calendar year. The applicable rates for the assignment execution depend on the calendar year in which the assignment execution takes place.
Payment must take place within 8 days after the invoice has been sent, without prejudice to the right of the contractor to demand payment in advance if it sees reason to do so.
All costs associated with the collection of what the client owes the contractor for the contractor are for the account of the client. The extrajudicial costs (including reasonable compensation for the time to be spent by the contractor on collection) are set at 15% of the principal sum owed, with a minimum of € 500.00.
The contractor is not liable for any shortcoming in the fulfilment of its obligations arising from the agreement, unless the client demonstrates that the shortcoming is due to intent or gross negligence on the part of the contractor.
The contractor is not liable for direct and / or indirect consequential damage, including damage due to business interruption.
The contractor is never liable for damage that is not an immediate and direct consequence of actions or services provided by the contractor, including employees or contracted third parties (advisers, trainers, coaches and actors).
If the contractor, with due observance of the provisions of the law, the agreement and these general terms and conditions, is liable to the client, that liability is limited to twice the invoice value of the assignment, at least that part of the assignment to which the liability relates. .
The client is liable for damage suffered by the employees of the contractor in the context of the performance of the agreement and undertakes to indemnify the contractor against claims by those employees.
If and insofar as sporting activities or comparable activities are developed within the framework of the implementation of the agreement, the participants must themselves assess whether they are physically capable of participating. Participation is at the participant’s own risk.
In the event of cancellation on the basis of this article, the contractor will never be obliged to compensate any damage arising for the client.
If the contractor is involved in legal proceedings or other dispute settlement, it is not liable for all related and resulting costs, unless otherwise decided.
The contractor has a complaints procedure that applies to all services that are delivered to clients.
A complaint must be addressed in writing or by e-mail to the contractor within one week after the termination of the assignment or part of the assignment.
Contractor treats the customer as written in the complaints procedure.
The contractor will communicate the result of the decision to the client in writing or by email.
For the purpose of registering and certifying training participants, The School of House records personal data in designated sources.
Participants are asked for written permission prior to training to agree to the recording of this information.
The School of House ensures that all measures are taken with regard to organisation and security that are prescribed in the context of the Personal Data Protection Act.
Dutch law applies to all agreements between the contractor and the client.
All disputes arising from the agreements concluded between the contractor and the client will be submitted to the civil court in the district of Amsterdam, without prejudice to the right of the contractor to turn to another court authorised by law.